DXC Technology Command Center Watch Stander - Secret Clearance in Norfolk, Virginia
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.
For more information, visit www.dxc.technology at http://www.dxc.technology/ .
DXC Technology has an immediate need in our U.S. Public Sector group for a Command Center Watch Stander - Secret Clearance in Norfolk, VA.
Assist with lifecycle oversight of Government Directed Actions to ensure implementations are completed in accordance with established timeframes.
Ensure real time information exchange of operational, critical situations, and disaster preparedness to operational customer.
Assist with and occasionally hosts business continuity restoration calls.
Utilize internal systems to report incidents to leadership.
Take escalations if any alerts/events are identified by monitoring analysts as significant and requiring action.
Perform initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.
Ensure the Watch Officer is apprised of all details regarding an event or incident in order that the issue can be assigned the appropriate priority based on scope and impact.
Assist with the creation of PowerPoint slide decks as needed.
Provide support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.
Maintain timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices.
Responsible for generating well-documented Critical Incident Reports for leadership.
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities