Bon Secours Health System PATIENT REGISTRAR in NORFOLK, Virginia
Req # 115528BR
Position Title PATIENT REGISTRAR
Market Bon Secours Hampton Roads
Posting Facility DEPAUL MEDICAL CENTER
Department PATIENT REGISTRATION
Job Specs DEPAUL MEDICAL CENTER
Responsible for ensuring that all patients are greeted and processed appropriately and routed to the appropriate testing area. Responsible for accurate registration and pre-registration of all patients, to include a professional patient interview, accurate insurance and computer coding, and appropriate documentation of the events surrounding the interview. Ensure that all necessary paperwork is decimated to the patient or appropriate locations. Oversees and prioritizes bed placement needs to ensure prompt and appropriate placement of patients.
Work requires ability to read, write, follow oral and written instructions, perform mathematical calculations, and communicate effectively at a level generally acquired through completion of a high school education.
Knowledge of insurance verification/pre-certification, and benefits with preferred experience of 6 months to 1 year in patient registration/health care.
Ability to perform in multiple computer applications.
Knowledge of medical terminology and experience in ICD-9 coding is preferred.
Work requires proficient keyboard skills with an average speed of 40 wpm.
Demonstrates outstanding customer service skills; prefers at least one year customer service experience.
Must be able to work under considerable stress using tact and diplomacy
Must demonstrate the ability to work independently problem solve and be able to resolve conflict.
Demonstrates organizational skills.
Must demonstrate excellent telephone etiquette excellent communication and interpersonal skills.
Shift (check all that apply) Day
Schedule 8 Hour Shifts
Weekends? Rotating Weekends
By Profession Administrative Support/Clerical
At Bon Secours, we believe in Right Relationships and as an organization we are fully committed to equal employment opportunity. In keeping with federal, state and local laws, Bon Secours Health System, Inc. policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, genetic information, veteran status, disability or any other characteristic protected by law. Bon Secours also provides reasonable accommodations to disabled employees and applicants as required by law.